DS-2CD2346G2H-IU 2.8MM

The 4MP indoor dome with audio

Bullet cameras work beautifully on outdoor walls and perimeters, but inside a retail shop, an office reception, a doctor’s waiting room, or a small workshop, a bullet sticking out of the ceiling looks industrial and intrusive. Customers notice. Staff notice. The whole space feels different.

The Hikvision DS-2CD2346G2H-IU is the indoor dome alternative. The dome housing is compact, low-profile, and discreet. Mounted to a ceiling, it disappears into the architecture in a way that bullet cameras never do. The lens points straight down or at an angle, the housing stays flush against the surface, and the only thing visible is a small dark dome that most people stop noticing within a day.

Inside that housing is genuine 4MP AcuSense capability, the same AI that classifies humans and vehicles in the outdoor cameras. For indoor settings, the AI filters out the routine staff movement during opening hours and only triggers alerts for unusual activity outside business hours, after-hours intrusion, or specific zones (the till, the stockroom, the back office) that should not have movement at certain times.

What this camera is actually good at

• 4MP resolution. Sharp enough for face identification at typical retail and office distances. Sharp enough to read till receipts, identify customers in dispute footage, and capture detail of staff handling cash or stock.
• AcuSense onboard AI. Human and vehicle classification, useful indoors for after-hours intrusion detection and zone-specific monitoring.
• Wide 2.8mm lens. 102° horizontal field of view. One ceiling-mounted camera covers a typical retail floor, office space, or waiting area.
• Built-in microphone. Audio captured alongside video for context. Useful in retail dispute resolution, customer service incidents, and after-hours investigation.
• IP67 weather-sealed and IK10 vandal-resistant housing. The IK10 rating means the camera survives deliberate damage attempts, important in retail and public-facing positions.
• 120 dB WDR. Handles bright window light against dim interior cleanly. Particularly useful in shops with glass storefronts or offices facing windows.
• Compact discreet form factor. Fits flush against ceilings without dominating the architecture.
• H.265+ compression. Doubles your effective storage capacity.

Where this camera belongs

• Retail shop interiors covering customer floor, till areas, and stockroom entries
• Office reception areas and waiting rooms where dome aesthetics matter
• Healthcare consult rooms and reception areas with discreet patient-flow coverage
• Restaurants, cafes, and small hospitality venues watching customer areas, till points, and back-of-house
• Workshops and small industrial interiors with ceiling-mount coverage
• Indoor common areas of body corporate properties like staircases and lift lobbies

If you want active deterrent or different feature sets

• The DS-2CD2346G2H-IS2U/SL 2.8mm adds a built-in strobe and siren for active deterrent. The right call when after-hours intrusion response matters.
• The DS-2CD2347G2H-LI 2.8mm is the ColorVu version, full-colour video at night for sites with poor interior lighting after hours.
• The DS-2CD2347G2H-LISU/SL 2.8mm combines ColorVu and active strobe.

If you want to step up

• The DS-2CD2086G2H-I 8MP ColorVu is the bullet alternative for outdoor positions where dome aesthetics are not needed.
• The DS-2CD2646G2HT-IZS 2.8 to 12mm motorised zoom is the right call when one position needs to flex between wide and tight views.

For complete indoor and mixed installations, this camera works cleanly with the DS-7616NXI-K2 16-channel NVR. Our installation guide covers system design for retail and small commercial properties.

Audio recording: useful, with legal context

Audio recording in retail and commercial settings has specific legal requirements in South Africa. We talk this through and recommend appropriate signage on every audio-camera install across Pretoria East, Centurion, Midrand, and Johannesburg.

Full 3-year Hikvision South Africa warranty through authorised distribution. Pricing on the CCTV installation prices page.

Browse the full Hikvision IP camera range or read more about Hikvision CCTV systems. Current installation specials available. Common questions answered on the CCTV FAQ page.

How Hikvision ColorVu technology works

See how ColorVu 3.0 captures full-colour video in near-darkness, powered by AI image processing and refined sensor design.